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Industrial valves, actuators and controls

General terms and conditions

Zauner Automation quotation is based on the below mentioned sales conditions which are binding as an integral part of our quotation and applicable for the total amount offered. Please be advised that any variations to our current revision and scope of supply such as additional technical requirements, variations in the technical aspects of our scope, reduction or augmentation of quantities, will implicate a revised commercial and delivery impact.

  1. Country of Origin

    European Community
  2. Applicable Law and Arbitration

    The terms and Conditions of Sales and the contractual agreement shall be governed by German Law and any disputes arising shall be arbitrated in the Court in Germany
  3. Price validity

    Our commercial offer shall be fixed and firm for a validity of up to 60 days unless previously withdrawn by means of a formal written withdrawal.
  4. Prices

    The prices quoted are net in € (Euro), and are valid only for the quantities offered and current scope of supply, In the event of any changes in material requirements, mechanical properties, quantities, testing requirements, paint system or others will result in amended prices and deliveries accordingly.
  5. Taxes

    The quoted prices are net from any duties / taxes such as : customs, property, licence, privilege, sales, service, exercise, value added, gross receipts, or other taxes which may now or hereafter be applicable to, measured by or imposed upon or with respect to this transaction, the property, its purchase, sale, replacement value or use, or any services performed in connection thereafter.
  6. Terms of Payment, Project progress, advanced payments

    Payment to be performed by Bank transfer without any deductions, 10 days from date of invoice, in accordance to following milestone payments. Our terms and conditions of payment are strictly 50% upon order placement 20 % upon receipt of raw materials and 30% upon delivery (notice of readiness). Payment shall be done by irrevocable and confirmed letter of credit, opened at a first class bank and payable at sight in Germany. Part shipments shall be allowed.
  7. Delivery period

    Based on current work load, Zauner Automation confirms a delivery of the equipment in 18-20 working weeks depending on manufacturing lots (to be advised by Zauner contracts department upon our order confirmation), from receipt of your official written order which shall include complete technical definition of the required scope of supply. Please be advised that for deliveries which fall within the August & December sub supplier shutdown periods it is necessary to consider an additional 2 weeks each. Please kindly be advised that our final contractual delivery time which is dependent on receipt of all contractual documents and our internal review of the purchase order, shall be confirmed in our order confirmation which will be sent within maximum 10 days from receipt of your purchase order. Please be advised that we are available to evaluate any specific project requirement for different delivery time requirements.
  8. Delivery location & terms

    The prices quoted are based on goods being rendered Ex Works Zauner Automation GmbH facility, located in Landau – Germany , according to INCOTERMS 2010.
  9. Packing

    The prices quoted are inclusive of our standard packing on a wooden pallet. All wooden materials used for packing are duly anti parasite fumigated and treated
  10. Warranty period

    Zauner Automation guarantees (based on normal and correct use within the service and pressure range for which it has been purchased) that the goods supplied are free from defects in design, materials and workmanship, therefore covered by manufacturers standard warranty period of 12 months from start-up or 18 months from date of delivery whichever expires first. Zauner Automation liability will be limited to the free replacement or repair of defective parts at point of manufacturing facility in Landau – Germany, providing that such parts are returned carriage paid. Zauner Automation will not be liable for any defect due to normal wear, negligent use, tampering, incorrect application, improper handling, incorrect operation or storage. In particular, Zauner Automation shall not be responsible for any consequential or damage arising from the use of the goods.
  11. Spare parts

    Kindly be advised that firm defined prices for spare parts required for start-up/commissioning and two years operations can only be submitted after purchase order receipt and consequently after Zauner Automation technical dept. have defined in detail the scope of supply & bill of materials. Zauner Automation after sales & service dept. can thereafter supply a correctly detailed spare parts list together with unique spare part codes for actuator seal soft seal kit and actuators control system accessories.
  12. 3rd party inspection

    Zauner Automation scope of supply does not include for any 3rd Party Inspection. Should this be a contractual requirement, kindly note that any costs arising for this requirement shall be borne by the client, furthermore please note that Zauner Automation shall apply a daily rate of Euro 400.00 for any third party inspection requirements.
  13. Order Suspension

    Zauner Automation cannot be held responsible for orders being suspended from manufacturing by clients. Should any order for whatsoever reason be “suspended” by the client, the client must give immediate formal written notice to Zauner Automation the extent of the scope of supply to be “Suspended” and is required to advise Zauner Automation of an estimated period of “suspension”. Upon receipt of formal notification, Zauner Automation will communicate officially to the client the status of production/manufacture of the items placed on hold, and subject to the status of manufacture may require the client to advance payment in order to cover the costs of manufacturing up to such date of notification. Zauner Automation shall supply documentary evidence of the status of manufacture for which the advanced payment is required. Upon release for manufacture Zauner Automation contracts dept. will communicate the new contractual delivery based on the manufacturing workload at time of release.
  14. Order cancellation

    Should any order for whatsoever reason be “cancelled ” in full or partially , the client must give immediate formal written notice to Zauner Automation as to the extent of the scope of supply to be “Cancelled”. Upon receipt of formal notification , Zauner Automation will communicate officially to the client the status of production/manufacture of the items “cancelled” in order to determine the cancellation costs which indicatively are:
    Within 2 weeks from P.O. receipt5% of the order value
    Within 6 weeks from P.O. receipt30% of the order value
    Within 10 weeks from P.O. receipt60% of the order value
    Upon machining completion and final assembly80% of the order value
    After assembly & final testing100% of the order value


  15. Penalties for late deliveries

    Unless otherwise agreed in writing herein, Zauner Automation will not accept any penalties for late delivery .“Time of the essence” clause is NOT accepted by Zauner Automation.